1
Check Internet Speed
Ensure you have a stable internet connection with a minimum speed of 5 Mbps for smooth playback.
2
Refresh Your Page
Many times, a simple Refresh fixes temporary loading errors. Try refreshing your browser tab first.
3
Logout & Wait
If the issue is due to multiple logins or cache, Logout from your account and wait for 10 minutes.
4
Login Again
After 10 minutes, Log back in. This clears old session data and usually resolves buffering issues.
✅ Video is playing
Great! Enjoy your learning session. Thank you for your patience!
❌ Still not working?
Please send us a short video of the issue and mention the browser you are using. We will resolve this on priority!
Still need help? 😊
If you've tried the steps above and still face issues, click below to contact us.
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